Ebook Help

Instructions for UK Customers

We use the Glassboxx service from Firsty Group for delivery of our eBooks. This makes it very simple and quick for you to get the books you’ve purchased in the Glassboxx app on your Android or iOS phones and tablets, and Windows and macOS laptops and computers. It also means our books are protected from being copied, pirated and tampered with, so we keep our authors happy as well.

After making your first purchase, follow the links on the order success page to download the Glassboxx app to your phone, tablet or computer, and login with the email address used for your purchase. Your books will automatically appear in the MY BOOKS screen of the app, where you can listen or read them using the built-in ereader.

App StoreGoogle PlayWindows StoremacOS download

To install Glassboxx on macOS,

  1. Download the dmg file
  2. Double click the file to open the installer
  3. Drag the Glassboxx icon into your Applications folder
  4. Go to Applications and click on the Glassboxx icon
  5. Click Open on the confirmation message

Once you have the app, there’s no need to download it again – whenever you buy more books, just head straight there and your new purchases will be waiting for you.

If you have any questions about using the app, please go here or contact Firsty on [email protected].

Instructions for US Customers

In the US, our print books and ebooks are available from Aerio, our US vendor.

Ebooks purchased through our online store with Aerio can be read on most popular ebook reading devices.

After making your purchase, you will receive an email from us with a unique coupon. After entering your coupon in the link provided in the email, Aerio will contact you with further instructions on how you can either download a Mobi for Kindle or download an ePub for iBooks/Windows/Android.

If you are unsure, Aerio provides clear instructions on how you can access your ebook on their website for the following devices:

If you have any questions about how you can access your ebooks purchased via our Aerio, our US vendor, you can find out more information here or by contacting Aerio at [email protected]