If you have any problems with your order please contact us via our Contact Us form with the order number you received in your confirmation email and include as many details as possible.
If you wish to return a book for any reason please send it to the below address with your dispatch note including order reference.
TRIGGER RETURNS DEPT.
PO BOX 48
If you reside in the US and wish to return a book, please get in touch with us via the Contact Us form.
A note about Home Delivery Shipments into Italy & Germany
Due to the ongoing delays and adverse effects on customer experience, our distributor has advised us that they are temporarily suspending their shipping services into both Italy and Germany. This suspension will affect Home Delivery (B2C) orders to these regions. We understand this is very frustrating; we are working with them to get an estimated timescale on this suspension and will keep you informed with the updates.
Print orders are fully returnable and refundable within approx. 30 days of receipt of shipment. Refunds will be credited to the credit card used to place the order. Ingram is our US distributor; please contact to initiate a return, and make sure you copy us in: enquiries.